Overview

This Privacy Policy explains how Techifornia IT Services ("Techifornia," "we," "us," or "our") collects, uses, discloses, and protects personal information when you visit techifornia.com (the "Site"), contact us, request a quote, or use our managed IT, cybersecurity, and related services.

Information we collect

Information you provide: name, business name, email, phone number, address, and the content of messages you send us through forms, email, or phone.
Service information: account details, environment documentation, ticket history, and other information you share so we can deliver IT services.
Automatically collected: IP address, browser type, device identifiers, pages viewed, referring URL, and timestamps via cookies and similar technologies.
From third parties: analytics providers, advertising partners, and review platforms (e.g. Google, Thumbtack).

How we use information

Provide, maintain, and improve our services and the Site.
Respond to inquiries, schedule consultations, and send quotes or proposals.
Bill clients and manage contracts.
Send transactional communications and, with your consent, marketing emails (you can unsubscribe at any time).
Detect, investigate, and prevent fraud, abuse, and security incidents.
Comply with legal obligations and enforce our agreements.

Cookies and similar technologies

We use strictly-necessary cookies to operate the Site and, with your consent, analytics and performance cookies to understand how visitors use the Site. You can accept or reject non-essential cookies via the consent banner shown on your first visit, or by clearing your browser storage to be prompted again.

How we share information

We do not sell your personal information. We share information only as follows:

Service providers who help us run the business (hosting, email, analytics, payment processing, ticketing) under contractual confidentiality obligations.
Professional advisors such as accountants, lawyers, and auditors.
Legal compliance when required by law, subpoena, or to protect rights, safety, or property.
Business transfers in connection with a merger, acquisition, or sale of assets.

Data retention

We retain personal information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Client environment data is retained per the terms of the applicable service agreement.

Security

We implement administrative, technical, and physical safeguards designed to protect personal information, including access controls, MFA, encryption in transit, endpoint detection and response, and immutable backups. No method of transmission or storage is 100% secure.

Your California privacy rights (CCPA/CPRA)

If you are a California resident, you have the right to:

Know what personal information we collect, use, disclose, and (if applicable) sell or share.
Request a copy of your personal information.
Request deletion of your personal information, subject to legal exceptions.
Correct inaccurate personal information.
Opt out of the "sale" or "sharing" of personal information for cross-context behavioral advertising. We do not sell or share personal information as those terms are defined under the CPRA.
Limit the use of sensitive personal information.
Not be discriminated against for exercising your rights.

To exercise these rights, email support@techifornia.com with the subject line "California Privacy Request." We may need to verify your identity before fulfilling certain requests.

Children's privacy

The Site is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Material changes will be posted on this page.

Contact us

Techifornia IT Services
3857 Birch St #913, Newport Beach, CA 92660
support@techifornia.com · (714) 367-6853